REFUNDS & CANCELLATION.

Projects initiated through the WHATEVER dashboard can be cancelled at any time prior to the 'Settlement' phase. Once 'Settle & Initiate' has been clicked and payment is verified, capital is immediately allocated to compute resources and engineering hours.

To request a mid-build cancellation, users must submit a 'Terminate Protocol' request through the dashboard. Work completed up to that timestamp will be billed at standard hourly rates.

Due to the custom, build-to-order nature of our systems engineering, we do not offer generic refunds once the project is in the 'Active' or 'Scaling' phase.

If the final system does not meet the technical specifications defined during the 'Initiate' phase, users are eligible for a partial refund or complimentary engineering modifications to resolve the misalignment.

Approved refunds are processed within 7-10 standard business cycles. Funds will be returned via the original payment node (Razorpay Endpoint) used during the initial transaction.

Third-party fees (API costs, infrastructure hosting credits, and domain registry fees) are strictly non-refundable once the allocation has been confirmed by the external provider.